Terms & Conditions
Terms and Conditions
Once registered for any of The EA Institute’s services, we will send you a welcome email which will include your tax invoice and confirmation email within 48 hours. If payment is not made at the time of booking, an invoice will be sent which is payable 14 days from the date of booking. All payments must be received by the event date. We reserve the right to refuse admission to the event if payment has not been received.
Cancellations, Credits and Substitutions
In the event you are unable to attend the event or service you are registered for, a replacement delegate may be sent or allocated in your place at no penalty. Should you wish to cancel your registration, we will provide a full credit to be used for another of The EA Institute’s service or event provided we receive written notice no later than 7 days from the event.
Your credit must be used within 12 months of the cancelled event/service. No credits will be issued within 7 days of the event/service or in the event of non-attendance on the day. There will be no refunds given, unless cancelled by The EA Institute, where registration fees are fully refundable.
The EA Institute may at any time cancel or change the date of an event without notification.
The events, information, and speakers listed on our Sites are subject to change without notification.
The EA Institute will endeavour to ensure that services and events advertised at the time of booking is correct. The EA Institute reserves the right to alter the program or venue prior to the event due to circumstances beyond our control, in which case we will update the event webpage as soon as possible. We also reserve the right to cancel or postpone an event due to an unforeseen circumstance, Act of God or other circumstance which would make the running of the event impossible, illegal or impractical. Act of God circumstances include but are not limited to flood, fire, war, extreme weather or other emergencies. The EA Institute is not responsible for any loss or damage resulting from alteration, postponement or cancellation of event/service.