Practical AI
Real Impact
Build the skills to use AI with confidence, judgement and purpose.
AI is creating new ways for Executive Assistants to save time, create capacity, find insights and contribute at a higher level.
AI by The EA Institute is practical learning designed around the work EAs actually do. From Microsoft 365 Copilot to the latest AI tools and applications, every course and session starts with the same question: how can this help an EA do better work?
AI doesn’t replace the value of an EA.
It creates more opportunities to apply it.
You’ll learn how to apply AI across the areas you already influence, including inboxes, meetings, reporting, priorities, communication and executive support. Because your value comes from your judgement, context and understanding of the organisation. AI gives you more ways to apply it.
Save valuable time
Do more with less effort
Work with greater clarity
Turn information into insight
Contribute at a higher level
Be a more strategic partner
Build future-ready skills
Stay confident in an AI-enabled workplace
Choose how you want to learn
On Demand | $597AUD+GST
Streamline your day with Microsoft Copilot with hands-on training to help you save time and work smarter inside Outlook, Teams and OneNote.
Examples from real EA workflows
Instant application.
On Demand | $597AUD+GST
Go beyond the basics. Build the skills to confidently use Copilot across Word, Excel, PowerPoint and Outlook to create high quality documents, reports and presentations.
Advanced Copilot techniques
Templates and prompts included
Monthly | $147AUD+GST Each
Practical AI for the real work of EAs. Live, interactive sessions focused on the areas EAs own; from meetings and inboxes to reporting, calendars and events.
New topic each month
Purchase annual pass and save
Included with EAPC
AI capability is part of professional EA capability.
That’s why the AI Monthly Learning Labs are included as part of the Executive Assistant Professional Certification (EAPC).
EAPC gives you the professional framework, language and confidence to recognise and communicate the value you bring. The Monthly Learning Labs help you continue applying and extending that capability as AI changes the way work gets done.
EAPC participants can join the Labs throughout their certification journey, giving them ongoing access to practical AI learning alongside their broader professional development.
Already EAPC certified or currently completing EAPC?
Your AI Monthly Learning Labs are included.
What others say
I came to the realisation that I've instinctively been doing many of these things, but it's nice to have frameworks to refer back to to make sure I haven't miss any important steps and… and so on, and particularly if I'm planning a conversation. If it's on the fly, obviously, you kind of, you know, you're… you're in the moment and so on, but And I loved… just the created context, and just spending more time there, and I guess planning for possibility, really. Like, it's just spend less time in the, you know, in the actual, you know, the descriptive, kind of, language and so on, and get people out of that, and… which is what I have been doing, but it's just, yeah, it's having the language and the framework to put to things that I've kind of innately done.
I found the course really powerful because it challenged me to challenge myself in terms of my capabilities. Listening to the facilitator, hearing everyone else, and having the one-on-one conversations helped me realise that I am capable and I do have the ability, I just need to step up and believe in myself.
Coming into the course the second time, I expected a refresher—and it was—but it also gave me extra clarity and insight. The first time around it took a few sessions before the ‘pennies dropped’ and I realised how big it was, especially the internal reflection on why things haven’t progressed. This time, everything felt a lot clearer, and that added direction has been really beneficial.
I printed the leadership distinctions and put them up at my desk, and I’ve had quite a number of people stop and really take them in. It’s been great to see colleagues reflect on what they’re doing and then work it into their conversations and project work. Coming back to the course also reminded me how valuable it is to connect with other EAs—especially hearing experiences outside my organisation—and it’s already got me thinking about how I can keep changing how I work.
Frequently Asked Questions
Do I need Microsoft 365 Copilot to complete the Copilot courses?
<p>For the best learning experience, we recommend having access to Microsoft 365 Copilot so you can practise what you learn as you go.
Copilot access and functionality depend on your Microsoft 365 licence, your organisation’s settings and the applications available to you. If you are unsure what access you have, check with your organisation’s IT or Microsoft 365 administrator before enrolling.</p>
How do I check which version of Copilot I have?
Microsoft offers different Copilot experiences, with features varying according to your Microsoft 365 licence and your organisation’s configuration.Before starting a Copilot course, we recommend checking which Copilot experience and Microsoft 365 licence you have. Your IT or Microsoft 365 administrator can confirm this for you.
Will my Copilot look exactly the same as it does in the course?
Microsoft regularly updates Copilot and Microsoft 365. This means buttons, menus, features and functionality may look different from the demonstrations shown in a course or replay.We regularly review our learning content and focus on skills, workflows and approaches that remain useful as the technology evolves.
Are the courses created or endorsed by Microsoft?
No. AI by The EA Institute is an independent learning offering developed by The EA Institute.The EA Institute is not affiliated with, endorsed by, sponsored by or an official training provider of Microsoft.Microsoft, Microsoft 365, Copilot, Outlook, Teams, Word, Excel, PowerPoint and OneNote are trademarks of the Microsoft group of companies. They are referenced for educational and descriptive purposes.
Are these Microsoft certification courses?
No. These courses are professional development created specifically for Executive Assistants. Completion does not result in a Microsoft certification or Microsoft credential.
What is the difference between the on-demand courses and the Copilot Monthly Learning Labs?
Our on-demand Copilot courses provide structured training via a recording that you can complete at your own pace.The AI Monthly Learning Labs provide ongoing practical learning focused on how EAs can apply AI to real areas of their work. Topics evolve as the technology and profession evolve.You can choose the learning option that suits you, or combine them.
Do I need to be experienced with AI?
No. The learning is designed to be practical and accessible. We focus on applying AI to real EA work, rather than technical AI knowledge.
What AI tools will you cover?
Microsoft 365 Copilot is a key focus of our current learning because many EAs work within the Microsoft 365 environment.The Monthly Learning Labs may also explore other relevant AI tools, capabilities and approaches as they emerge.
Will every feature demonstrated be available to me?
Feature availability can vary depending on your licence, Microsoft 365 plan, organisation, location, device, application version and IT settings.We recommend checking your organisation’s access before purchasing a course where a particular Copilot capability is important to you.
Can I use what I learn with confidential company information?
Your organisation’s policies should always guide how you use AI at work.Before entering confidential, personal, commercially sensitive or proprietary information into any AI tool, check your organisation’s AI, privacy, security and data-handling policies.The EA Institute provides education about practical AI use. Your organisation remains responsible for determining which tools, information and use cases are appropriate within its environment.
Is information produced by AI always accurate?
AI-generated content can contain errors, omissions or misleading information.Professional judgement remains essential. We teach participants to review, verify and apply appropriate judgement to AI-generated outputs before using or sharing them.
Will the courses stay current as AI changes?
AI is evolving quickly. Our Monthly Learning Labs are designed specifically to support ongoing learning as tools, capabilities and workplace practices change.On-demand course content reflects the technology available when the course was recorded. We review our learning content periodically and may update, replace or retire courses as the technology develops.
Can my organisation enrol a group of EAs?
Yes. We can support teams and organisations that want to build practical AI capability across their EA or administrative professional community.Contact The EA Institute to discuss group learning, private cohorts or organisational options.
Important information
AI by The EA Institute provides independent professional development and educational content.
Technology, interfaces, features, licensing and availability can change without notice. Course demonstrations may therefore differ from the version of a platform available to individual participants.
Participants are responsible for confirming their software access and following their employer’s policies relating to AI, privacy, confidentiality, information security and acceptable technology use.
The EA Institute does not provide legal, privacy, cybersecurity or IT advice. Participants should seek guidance from the appropriate people within their organisation where required.