AI and Copilot Training for Executive Assistants

Practical AI
Real Impact

Save time on routine tasks and put it back into the work that needs your judgement.
Learn to give Microsoft 365 Copilot clear instructions, check what it gives you and use it on everyday EA tasks. Every example comes from real EA work, so you can apply it the same day.

AI by The EAI

AI doesn’t replace the value of an EA.
It creates more opportunities to apply it.

You’ll learn how to apply AI across the areas you already influence, including inboxes, meetings, reporting, priorities, communication and executive support. Because your value comes from your judgement, context and understanding of the organisation. AI gives you more ways to apply it.

Save time

Save valuable time

Do more with less effort

Gain clarity

Work with greater clarity

Turn information into insight

contribute

Contribute at a higher level

Be a more strategic partner

future proof

Build future-ready skills

Stay confident in an AI-enabled workplace

Choose how you want to learn

Copilot Masterclass

8 & 10 December | A$597+GST

A focused skills boost for beginners. Live demonstrations of Microsoft 365 workflows for EAs, with examples you can adapt to your role. Learn to prompt well and judge the quality of a response.

Enjoy two 2-hour sessions, live online from 12pm to 2pm AEDT, with replays available after each session.

View full brochure here.

Copilot Learning Labs

Monthly | A$147+GST Each

One thing we know for sure… AI is continually updating and evolving, there’s an update every other week. So keep your skills current, month by month – each live online Lab tackles one area of EA work, such as meetings, priorities, executive communications, reporting or travel. Book a single session or a 12-month pass.

Twelve months of Labs are included with EAPC.

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Included with EAPC

AI capability is part of professional EA capability.

That’s why the AI Monthly Learning Labs are included as part of the Executive Assistant Professional Certification (EAPC).

EAPC gives you the professional framework, language and confidence to recognise and communicate the value you bring. The Monthly Learning Labs help you continue applying and extending that capability as AI changes the way work gets done.

EAPC participants can join the Labs throughout their certification journey, giving them ongoing access to practical AI learning alongside their broader professional development.

Already EAPC certified or currently completing EAPC?
Your AI Monthly Learning Labs are included.

AI in EAPC

FAQs

Do I need Microsoft 365 Copilot to complete the Copilot courses?

<p>For the best learning experience, we recommend having access to Microsoft 365 Copilot so you can practise what you learn as you go.

Copilot access and functionality depend on your Microsoft 365 licence, your organisation’s settings and the applications available to you. If you are unsure what access you have, check with your organisation’s IT or Microsoft 365 administrator before enrolling.</p>

How do I check which version of Copilot I have?

Microsoft offers different Copilot experiences, with features varying according to your Microsoft 365 licence and your organisation’s configuration.Before starting a Copilot course, we recommend checking which Copilot experience and Microsoft 365 licence you have. Your IT or Microsoft 365 administrator can confirm this for you.

Will my Copilot look exactly the same as it does in the course?

Microsoft regularly updates Copilot and Microsoft 365. This means buttons, menus, features and functionality may look different from the demonstrations shown in a course or replay.We regularly review our learning content and focus on skills, workflows and approaches that remain useful as the technology evolves.

Are these Microsoft certification courses?

No. These courses are professional development created specifically for Executive Assistants. Completion does not result in a Microsoft certification or Microsoft credential.

What is the difference between the on-demand courses and the Copilot Monthly Learning Labs?

Our on-demand Copilot courses provide structured training via a recording that you can complete at your own pace.The AI Monthly Learning Labs provide ongoing practical learning focused on how EAs can apply AI to real areas of their work. Topics evolve as the technology and profession evolve.You can choose the learning option that suits you, or combine them.

Do I need to be experienced with AI?

No. The learning is designed to be practical and accessible. We focus on applying AI to real EA work, rather than technical AI knowledge.

What AI tools will you cover?

Microsoft 365 Copilot is a key focus of our current learning because many EAs work within the Microsoft 365 environment.The Monthly Learning Labs may also explore other relevant AI tools, capabilities and approaches as they emerge.

Will every feature demonstrated be available to me?

Feature availability can vary depending on your licence, Microsoft 365 plan, organisation, location, device, application version and IT settings.We recommend checking your organisation’s access before purchasing a course where a particular Copilot capability is important to you.

Can I use what I learn with confidential company information?

Your organisation’s policies should always guide how you use AI at work.Before entering confidential, personal, commercially sensitive or proprietary information into any AI tool, check your organisation’s AI, privacy, security and data-handling policies.The EA Institute provides education about practical AI use. Your organisation remains responsible for determining which tools, information and use cases are appropriate within its environment.

Is information produced by AI always accurate?

AI-generated content can contain errors, omissions or misleading information.Professional judgement remains essential. We teach participants to review, verify and apply appropriate judgement to AI-generated outputs before using or sharing them.

Will the courses stay current as AI changes?

AI is evolving quickly. Our Monthly Learning Labs are designed specifically to support ongoing learning as tools, capabilities and workplace practices change.On-demand course content reflects the technology available when the course was recorded. We review our learning content periodically and may update, replace or retire courses as the technology develops.

Can my organisation enrol a group of EAs?

Yes. We can support teams and organisations that want to build practical AI capability across their EA or administrative professional community.Contact The EA Institute to discuss group learning, private cohorts or organisational options.

Important information

AI by The EA Institute provides independent professional development and educational content.

Technology, interfaces, features, licensing and availability can change without notice. Course demonstrations may therefore differ from the version of a platform available to individual participants.

Participants are responsible for confirming their software access and following their employer’s policies relating to AI, privacy, confidentiality, information security and acceptable technology use.

The EA Institute does not provide legal, privacy, cybersecurity or IT advice. Participants should seek guidance from the appropriate people within their organisation where required.