EA Technician
You know how to get through the day, but it still feels harder than it should. You’re busy, but things get missed. You second-guess yourself more than you’d like.
This course helps you clean up the basics, get clear on what’s expected, and start showing up with more confidence and ease. You’ll learn how to streamline your systems, manage your workload better, and communicate your value, without the burnout.
Whether you’re new to the role or you’ve never had proper training, this is where things start to click.
Less guessing. More flow. It all gets easier from here with EA Technician.
You’re new to the EA role or stepping up from admin
You’ve been thrown in the deep end with no training
You want to stop second-guessing and start owning your space
You’re ready to build a solid foundation to grow from
Where this fits in your journey
EA Technician is the first step in the Growth Pathway. It’s for EAs building their foundations with clarity, structure, and self-leadership from day one.
You’ll learn how to
Manage your time, energy, inbox, and attention
You’re juggling requests, meetings, and interruptions and somehow expected to stay on top of it all. Learn how to manage your workload like a pro, build routines that work for you, and protect your time (and headspace) without dropping the ball.
Communicate clearly and professionally: up, down and across
Whether it’s a casual check-in or a formal briefing, how you communicate shapes how you’re seen. You’ll learn the practical skills to communicate with clarity, confidence, and professionalism in person, over email, and under pressure.
Build trust and run your relationship with your Exec
Trust is everything in this role. You’ll learn how to manage up, anticipate needs, and set boundaries so you can create a high-functioning relationship where your Exec relies on you because you’re strong, not just available.
Understand the true value of the EA role and how to own it
Being “just an EA” is outdated thinking. You’ll walk away knowing how to speak about your role, stand behind the value you bring, and set yourself up for long-term growth without waiting for someone else to validate it.
- Full content overview
- Learning objectives
- Module breakdowns
- Full content overview
- Learning objectives
- Module breakdowns
What others say…
This whole course was incredibly valuable. Every module was relevant and helped fill in gaps I didn’t even realize I had. Amanda’s personal experiences, along with hearing from others in the course, made the content feel so relatable and practical. Being the only EA at my company and it being my first career path, it was reassuring to see I was on the right track. Most importantly, the course gave me real clarity around what my role is, why EAs are so important, and where I can take my career. I now feel much more confident and have a clear plan for my future growth as an EA.
Amanda was very engaging in her delivery of the course content. It was really useful to get an overview of what the industry expectations are now and its given me the tools and confidence to get back to being an EA again, after 10 years out of the game. I feel excited to start applying for jobs and move my career into a new direction.
The EA Leader course was insightful, relevant, and highly practical. I'd recommend it to all EAs looking to elevate their impact and wanting to grow their leadership skills.
The material that was discussed highlights perfectly the tasks and situations EA can find themselves. Also a good reminder how we should be constantly looking at ways to learn and develop skills. Also easy videos to follow along and liked the fact we were given tools that we can look into using.
I thoroughly enjoyed the course and found it highly valuable. I had many key takeaways, and I especially appreciated being able to apply the learnings from each subject directly to my new role in real time. The flexibility to complete the course at my own pace was also a significant advantage.
The most valuable aspect of the EA Manager course was the focus on developing strategic thinking and leadership capability within the Executive Assistant role. It provided practical frameworks for influencing up, managing stakeholder relationships, and aligning EA contributions with organisational goals. I particularly appreciated the emphasis on positioning the EA as a critical business partner, which has helped shift my perspective and approach to my role.
I highly recommend the EA Institute to other EAs in my network—their flexible, high-impact courses are redefining professional development in our field. They’re truly leading the way in empowering EAs through practical, forward-thinking education.
[EA Technician is] An absolutely amazing foundational course for the person who is starting their EA career or would like to brush up their skills.
By the end of this program, you’ll be able to…
✅ Build trust with your Exec and manage up effectively
✅ Confidently manage time, inbox, and priorities
✅ Understand what’s expected in the EA role and deliver on it
✅ Communicate professionally in every direction
✅ Set clear goals and track your own development
What’s included:
- 24/7 access to our buzzing EA community
- Video recordings of a previously run live session
- Learning fit for an EA – power through content at 2am or 2pm!
- Enjoy additional resources to enhance your skills
- Career boosting LinkedIn credentials
- Tax write-off – smart EAs work the system
Sept Bonus: Get EA Manager FREE (valued at $1,997 + GST)
Why stop at one step forward when you could take two? Right now, when you enrol you’ll be upgraded to include the next level for free:
Buy Technician → Manager included
Offer ends 30 September.
$1,997AUD + GST
Or purchase The Mastery Bundle – all three courses, 10% off!
Get funding with confidence
If you’re getting approval from your exec, we’ve got you covered. Download our professional development support letter, it’s designed to make the conversation easy.
